Domain Software - Knowledge Base

Please look in the navigation pane for links to various knowledge base articles and tips. Below are answers to some of the very common problems you may encounter.

Whois Server Setup

All the domain name software products featured at this site allow you to configure the way domain names are checked for availability. This article explains the whois server configuration. Read more...

Whois Connections Fail

Do you see lot of errors when looking up domain names? This could be because you are doing too many lookups and the whois servers are blocking connections from your IP address. Read more...

Lookup Problems for .UK Domains

Many customers have reported problems when looking up .UK domains. This is because Nominet is very strict about how their whois server is used. Please make sure that you do not violate any of their terms and conditions while looking up UK domains. Read more...

Domain RRP Status Codes

Most of our domain name software tools display various domain status codes. The above article lists these codes and a brief description of each (from RFC2832). Read more...

Registrar and Registry Expiry Dates

Many people are unaware of the fact that expiry dates reported by the registrars could be different from the expiry date at the domain name registry. Most of our software products indicate these expiry dates in separate columns. Read the above article to learn more about this. Read more...

Email Alerts when a Domain Name Record is Changed

Some of the domain name management software support an email alert when the status of a domain name is changed. You can use this to create records of changes you made to the domain. Read more...

List of Articles

A categorized list of all the knowledge-base articles on Domain Names and related software. Read more...